Keep The Customer Satisfied

Simon & Garfunkel's song "Keep The Customer Satisfied" delves into the life of a traveling salesman who faces constant challenges and adversities while trying to make a living. The protagonist expresses a deep yearning to return home, a place of comfort and familiarity, after being on the road for an extended period. This sentiment is captured in the opening lines, where the relief of being back home contrasts sharply with the hardships faced during his travels. The repetition of the phrase "It's the same old story" underscores the monotonous and relentless nature of his struggles.

The lyrics paint a vivid picture of the protagonist's encounters with slander and libel, suggesting that he is often misunderstood and unfairly judged. The mention of hearing words "never heard in the bible" highlights the harsh and unkind language directed at him, further emphasizing his sense of alienation and persecution. Despite these challenges, he remains determined to stay "one step ahead of the shoeshine" and "two steps away from the county line," indicating his constant effort to evade trouble and keep moving forward.

The interaction with the deputy sheriff adds another layer to the narrative, illustrating the protagonist's precarious position and the ever-present threat of legal trouble. The sheriff's warning to "get your bags and flee" signifies the urgency and danger that the protagonist faces, reinforcing the theme of survival. Ultimately, the song captures the relentless pursuit of keeping customers satisfied, a metaphor for the broader struggle to meet expectations and find stability in a world filled with obstacles.